Broadway Up Close offers 5 different Broadway-related walking tours in New York City: Act I, Act II, Act III, The HamilTour, and The Ghostlight Tour.
I first heard about Broadway Up Close Walking Tours back in 2014 when looking for things to do in NYC and ended up taking both the Act I and Act II tours on that particular trip. We booked our Act I tour for a Sunday morning. We had so much fun on that first tour that, even though we thought it would be a complete long shot, we decided to see if it would be at all possible to book an Act II tour before we left on Monday (yes, the next day). To this day some of the best customer service I’ve ever experienced has come from booking these Broadway tours. When we were looking into booking the Act II tour we were sending emails between seeing the matinee of If/Then and the evening show of Rock of Ages to the owner of BUC, Tim Dolan, who was acting in a show at the time and responding during his intermission, and then finalising the details after all of the shows were done that night. In the end we were able to book a last minute Act II tour for the following morning.
Ever since I took those first two tours, every time they’ve announced a new tour (Act II, The HamilTour, The Ghostlight Tour), I knew I wanted to take them! I was really happy when I saw Broadway Up Close was going to have a booth at the BroadwayCon Marketplace this year. It was such a pleasure meeting Tim Dolan in person and that is where I was able to book my third tour with the company, the HamilTour. I was leaving the city the Monday night after BroadwayCon but had time to fill during the day and when I saw that the HamilTour was offered on Mondays, I knew I wanted to take it! At their booth I was also able to pick up a copy of the Act I Souvenir Program, which hadn’t been available when I took the tour. I’m looking forward to reading through it and re-experiencing the stories I heard on that first tour!
All three of the tour I’ve taken have been both extremely interesting and entertaining. I always love learning theatre history and these tours are such a great way to do so. The Act I and II tours take you around to certain theatres and locations in the Broadway area sharing relevant history, ghost stories, fun facts and other stories. The HamilTour takes you to parts of Hamilton’s New York (which was actually an area of New York I had not really explored before), tying in the real life history and locations to the Broadway musical (both with regards to major plot points and smaller details), while also making connections with the design elements of show and sharing other facts and stories about the musical. I’ve learned a lot of American history from Hamilton and from reading about the show (we don’t generally learn much American history here in Canada) and I learned even more on the HamilTour.
Every interaction I’ve had with anyone from BUC has been extremely positive, both when booking the tours and on the tours themselves, and you can tell there is excellent communication between everyone at BUC. At the end of out Act I tour we had spent some time talking to our Green Team Guide, Mikey, and it came up how I am interested in the backstage side of theatre. Then for our Act II tour they organized it so that one of the Guides who is also a stage manager would lead our tour. It was such a nice touch. You can tell they really care about the people who take the tours and the extra touches, like setting up a tour with a specific tour guide or things as simple as just remembering where you’re from and if you’ve taken their tours before, make the experience all the more personal. I was even given hand warmers for the HamilTour. And on top of that they obviously care about the tours themselves. Not only are all of the tour guides extremely knowledgeable, you can tell they care about what they’re talking about.
Both my Act II tour and HamilTour ended up being private tours (Act II was me, my mom and our Guide, Theresa, and the HamilTour was just me and the Guide, Cary) and it made them both really fun experiences and even more personal! It was fun getting all of the information and seeing all of the sights while also being able to go off on tangents and discuss different things as they came up.
If you’re ever looking for something to do in New York and you love theatre and the history that goes with it I can’t recommend these tours enough! I personally can’t wait to go back to New York and cross the other two tours (Act III and The Ghostlight Tour) off my list! (And I would happily take any of the tours again!)
The Act I Souvenir Program & My Lanyard From the HamilTour